Talent Acquisition Process Lead with German- Łódź
nr referencyjny: TAL/FE
About the role
We are looking for an experienced Talent Acquisition professional to join an international HR organization as a Talent Acquisition Process Lead.
Key responsibilities
Lead the day-to-day delivery of recruitment and talent administration processes and coordinate workload across the team,
Ensure smooth and high-quality execution of recruitment processes, including requisition management, candidate screening, offers and ATS-related activities,
Monitor key operational indicators such as SLAs, KPIs, backlog, ageing, quality and data accuracy,
Oversee recruitment and talent-related data quality and ensure compliance with internal procedures and controls,
Coordinate recruitment activities during periods of increased hiring demand, including early-career recruitment programs and cross-location processes,
Manage cooperation with external recruitment and screening vendors and monitor the quality of delivered services,
Act as a point of escalation for recruitment-related issues and coordinate their resolution with hiring managers, HR teams and business stakeholders,
Identify process gaps, perform root-cause analysis and implement corrective and improvement actions,
Support audit readiness and ensure that processes are delivered in line with established governance standards,
Develop team capabilities through coaching, knowledge sharing and cross-training,
Build effective relationships with internal stakeholders and contribute to improving the overall candidate and stakeholder experience,
Support decisions and escalations related to recruitment, offers, talent processes and succession activities.
Requirements
5–7 years of professional experience in recruitment, Talent Acquisition or Talent Operations,
Previous experience in team leadership or people management within recruitment or HR operations,
Strong understanding of recruitment processes and talent administration,
Practical experience working with SLAs, KPIs, quality management and operational reporting,
Experience managing workload, priorities and service delivery within a team environment,
Proven ability to work with hiring managers, business stakeholders and external vendors,
Experience handling escalations and resolving operational issues,
Strong stakeholder management and communication skills,
A proactive approach to process improvement and operational excellence,
Fluency in German and English – minimum C1 level,
University degree in HR, business, management or a related field, or equivalent professional experience,
Good knowledge of Microsoft Office and reporting tools,
Experience with SAP SuccessFactors / HCM and ServiceNow HRSD / HR4You will be an advantage.
What we offer
Stable employment based on an employment contract.
Performance bonuses paid twice a year.
Access to a wide range of internal and external training programs and an online self-learning platform.
The opportunity to use German on a daily basis in an international working environment.
Private medical care through Medicover, with the option to extend the package to family members.
Multisport card reimbursement or points available through the MyBenefit platform.
Attractive group life insurance.
Additional benefits from the Social Fund.
Flexible working hours.
Hybrid work model – 2 days from the Łódź office and 3 days remotely